Unlock Your Full Potential with 6 or 12 Coaching Sessions Designed to Propel Your User Research Career Forward

I understand the unique challenges and obstacles you face in your career. I’ve been there, doubting myself to the point where I almost completely quit user research.

Whether you’re struggling with confidence, navigating complex projects, or seeking guidance to advance your skills, my 1x1 coaching calls provide you with the support and insights you need to succeed. In these calls, you will receive tailored advice, actionable strategies, and the encouragement needed to become the most confident user researcher you can be.

You want to feel guided and supported during your career. You went results. I want to help you get them.

 → I am leading you. Before every call you get a check in with your biggest question or struggle. In the call, we work through the question or struggle, focusing on what to do to help you overcome it and hit your goal. My job in these calls is to tell you the truth about what will get you results.

 → I teach you the "why" behind strategies and then, together, we innovate strategies that align to your unique situation, organization, and team — I will never share “one-size-fits-all” approaches.

 → We have honest conversations. I’m there to tell you what I’ve been through and to share my failures to pave the way for your successes, so you can iterate on the mistakes I’ve made.

  → We focus on tangible action steps in every conversation. Whether we are talking about research plans, screener surveys, workshops, reports, or stakeholder management, you will know exactly what to implement after each call.

  → You get personalized guidance. Your success and confidence is the most important thing to me, so I tailor the calls to exactly what you need, every time.

Through our time together, you get:

  1. A Confidence Boost: Gain the confidence to tackle challenging projects, present your findings effectively, and make impactful decisions.

  2. Skill Enhancement: Improve your research techniques, analysis skills, and ability to communicate insights.

  3. Career Advancement: Receive guidance on career progression, from landing promotions to transitioning into new roles.

  4. Problem-Solving Buddy: Overcome specific challenges and roadblocks with your next best friend (that’s me!)

What will the change look like for you?

  • Confidently presenting research insights with compelling narratives and data visualizations that resonate with stakeholders, resulting in increased buy-in and support for your projects.

  • Creating a clear career roadmap with actionable steps and milestones, successfully securing promotions, and transitioning smoothly into desired roles within or outside your current organization.

  • Successfully setting up a robust user research practice, including processes, tools, and stakeholder relationships, establishing yourself as a key player in the organization’s product development process.

  • Formulating strategies to build trust and rapport with skeptical stakeholders, turning them into advocates for your research and its impact on the business.

  • Acquiring the skills to design robust mixed methods studies, ensuring that both qualitative and quantitative components are well-integrated and provide complementary insights.

  • Mastering advanced interview techniques that facilitate deep, meaningful conversations, uncovering rich insights that inform impactful design and product decisions.

  • Building compelling narratives and visualizations that effectively communicate key insights and drive stakeholder engagement.

  • Implementing structured agendas and facilitation strategies that keep workshops focused and ensure that objectives are met effectively.

  • Adopting effective time management and self-care strategies, achieving a healthier work-life balance that boosts productivity and overall well-being.

  • Learning to align research activities with business goals and priorities, significantly increasing the impact and visibility of your work within the organization.

  • Refining your resilience and growth mindset, effectively using feedback to improve your skills and advance your career.

You in? Here’s how it works

Twelve 1x1 call package

  • 12 one-hour calls over a six month period, recorded and available forever on Dropbox so that you never struggle with making decisions or insecurities about your process

  • Bi-weekly check-ins via email, so you can keep me posted during the in-between

  • Access to over twenty templates that I’ve created and updated over the past nine years that can save you all the guesswork and “where to start” questions that I faced

  • A 3-month free subscription to my User Research Membership (a £231 value)

  • Concrete and actionable steps, advice, and homework to enable you to gain confidence and agency over all aspects of your user research career.

Six 1x1 call package

  • 6 one-hour calls over a three months, recorded and available forever on Dropbox so that you never struggle with making decisions or insecurities about your process

  • Bi-weekly check-ins via email, so you can keep me posted during the in-between

  • Access to over twenty templates that I’ve created and updated over the past nine years that can save you all the guesswork and “where to start” questions that I faced

  • A 3-month free subscription to my User Research Membership (a £231 value)

  • Concrete and actionable steps, advice, and homework to enable you to gain confidence and agency over all aspects of your user research career.

Why work with me?

Hi, I’m Nikki and I’ve been a user researcher for over a decade now (wowzers).

After working with hundreds of researchers, I now know every user researcher’s journey is unique, every circumstance is slightly different, and every team/organization can vary.

That’s why I tailor our 1x1 sessions to your specific needs and goals. Whether you’re looking to boost your confidence, navigate complex projects, or advance your career, we will work together on your unique situation - no “one-size-fits-all” strategies and approaches.

We will take my decade’s worth of experience and tailor it to exactly what you need. I’ve been guiding researchers for over five years now, and each of them had their own challenges and situations which we adapted to.

I also focus on providing actionable advice and practical strategies that you can immediately implement in your work. My number one pet peeve is vague content — things that aren’t actionable. As researchers, we are taught to give stakeholders what they need to make better decisions, and I implement that into my coaching calls. Every time, there will be a clear and straightforward action item for you to do (and usually more than one!).

SO, if you want to:

⭐️ Stroll into that 1x1 interview with confidence rather than crossing your fingers (toes and eyes) that the participant will cancel 

⭐️ Facilitate that workshop so well that everyone’s buzzing about your insights, rather than calling in sick until someone forgets about it

⭐️ Have stakeholder approaching you for research rather than ignoring it

⭐️ Feel confident about the research process/foundation you are setting up at your organization

⭐️ Grab that promotion/pay rise you’ve been wanting for what feels like the past five years by the horns

These coaching sessions are for you.

By working with me, you are not just investing in coaching sessions; you are investing in your career growth, professional development, and long-term success. Let’s work together to unlock your full potential, achieve your goals, boost your confidence, and propel your UXR career foward.

I was feeling a little stuck in a research project and decided to sign up for coaching calls with Nikki. I didn't know what to expect but was really impressed with what I got out of it. Not only did it give me the clarity to move forward but I learned so much about how to even do the research properly. It's one thing to read or take a course to learn. It's a whole other thing getting an expert to give you guidance and bounce ideas off of. Better than any course! I also really love working with Nikki. She is really one of a kind. Her expertise and feedback is invaluable. To top that off she is so quick and gives her full attention to anything she works on. Thank you so much Nikki!!

FAQs

  • The most common topics I explore with other researchers include but aren’t limited to:

    • Becoming more confident and comfortable with conducting generative and evaluative research 

    • Reviewing documentation for feedback, such as research plans, recruitment strategies, reports, and portfolios 

    • Understanding how to manage and speak to stakeholders in a way that helps you gain their buy-in and provide them with actionable user research insights

    • Articulating the value of user research as a whole, as well as properly sharing research projects in a way that is valuable for an organization

    • Defining your philosophy as a leader and developing strategies to show up as that leader

    • Getting clarity around your career goals, including where you are, where you want to go, and clear actionable steps to get there

    • Building and nurturing a user research team, no matter the size and scale

  • I sign an NDA with all of my students. I will never discuss or share your work with others.

  • Once you sign up for a package, you will receive a link to a Calendly to book your sessions directly with me. It is your responsibility to book your sessions, but if you struggle to find times, please email me!

    All sessions are conducted via Zoom video call, ensuring you receive personalized support no matter where you are located. They are also recorded and placed in a DropBox folder, which you will have lifetime access to.

  • With these caoching call packages, you will get a bi-weekly check in and a session prep to make sure our calls are as focused as possible.

    I don't offer personalized feedback within these calls. If you are looking for that, please check out my mentorship program.

  • If you need to cancel or reschedule a call, please aim to do so 24 hours in advance. Your calls must be used within the period mentioned below:

    • The 6 call package must be used within three months

    • The 12 call package must be used within six months

    I can only accommodate 1 call with each client per week so it is your responsibility to schedule your calls and space them out in advance.

  • Absolutely! You can upgrade at any time and only pay the difference.

  • Feel free to contact us at nikki@userresearchacademy.com for any questions that are not listed here!