My mission

I watch the struggle people endure to break into or move forward in their research careers. I was the same.

I struggled to try to break into user research. After acquiring my MA in Psychology, and despite finishing the UX class at General Assembly, I barely had a grasp on what user research was and how it was supposed to be done. I read as many books and articles as possible and completed my own projects to create a portfolio, all while working to stay afloat. I applied to over 67 jobs until I was fortunate enough to land a UX research internship in NYC.

I was broke and exhausted but finally got my foot in the door. With that internship, I started my UX research career, and have never looked back. I have been so incredibly lucky to meet amazing mentors along the way and engage with exciting opportunities.

For that very reason, I want to make user research as accessible as possible, and to provide a space for people to learn about the field. Yes, I want to provide theory, but, most importantly, I want to provide people with practical experience and knowledge, at the most affordable price.

I have many upcoming plans in my head, but I do hope this platform enables you to learn and grow as a user researcher and to never stop chasing your dreams.

Hi, I’m Nikki!

I’m a user researcher, consultant, and teacher, with a focus on qualitative research. I have been in the user research field for over 8 years now. My background is a mix between clinical/social psychology, Buddhism, and teaching. I incorporate all of these into my current practice.

I am originally from outside of Boston, lived in NYC for 8 years, Germany for 2.5 years, and now live on a small island in the UK called Jersey. Outside of work, you can find me walking my dog, hanging out with my cats, playing video games, or listening to true crime podcasts. I am also a fiction novelist!